Rates & Frequently Asked Questions


50 minute individual therapy sessions

$225

Libby Hayes, LCSW, Therapist & Practice Owner

Accepting clients in Virginia in late September 2025

Like many specialty providers, I do not participate in any insurance plans. If you have out-of-network insurance benefits, I am happy to submit claims on your behalf (via a company called Thrizer) or provide you with a monthly superbill so you can coordinate with your insurance company directly. Out-of-network benefits typically reimburse 60-80% of the cost of each session after you meet your deductible.

I’d be happy to check your out-of-network benefits for you! Just make sure to have your insurance card handy, with your Member ID, during our free intro call.

 FAQs

  • Yes of course! If you have out-of-network insurance benefits, you are welcome to use them.

    I am happy to submit claims on your behalf (via a company called Thrizer) or provide you with a monthly superbill, so you can coordinate with your insurance company directly.

  • If you have out-of-network benefits, your insurance company will typically reimburse you for 60-80% of the cost of each session after you’ve met your deductible.

    I’d be happy to check your benefits for you! Just make sure you have your insurance card handy, with your Member ID, during our free intro call.

    Or if you prefer, you can confirm the benefits of your health insurance plan, with your insurance provider directly. Just call the number on the back of your health insurance carad listed under Member Services.

    You can ask them the following questions:

    • Do I have out-of-network outpatient mental health coverage? Am I able to use these benefits for telehealth?

    • What is my out-of-network deductible?

    • How much of my deductible has been met this year?

    • Do I need a referral from an in-network provider to see someone out-of-network?

    • What percentage of outpatient psychotherapy sessions are covered per session?

    • how much will I be reimbursed for a 45 minute psychotherapy session? (CPT code: 90834)?

    • How do I submit claim forms for reimbursement?

    • How long does it take for me to receive reimbursement?

  • Your out-of-network benefits are usually pretty straightforward to use. We have two options:

    • I partner with a company, Thrizer, who can submit claims to your insurance company on your behalf for a small fee (around $2). After you’ve met your deductible, you can decide whether or not you want to pay for the session in full, and receive reimbursement from your insurance company via direct deposit. Or you can simply pay your co-insurance and Thrizer can cover the rest of the cost for you, while they wait for reimbursement from your insurance company.

    • Or if you prefer. todeal with your insurance company yourself, I will provide you with a monthly superbill that you can submit to your insurance company for reimbursement. You will be responsible for paying for each session in full at time of appointment. All major credit and debit cards are accepted.

  • Before scheduling a therapy session, I do a free 15 minute intro call with all potential new clients. This gives us the chance to get to know each other. Here’s what you can expect:

    • I’ll ask you about why you’re seeking therapy

    • I’ll tell you a bit about myself and my approach as a therapist

    • You can ask me any questions that I didn’t cover

    • We’ll talk about rates, insurance, availability, etc.

  • If we both decide we’re a good fit after our intro call, we’ll schedule our first therapy appointment. I’ll send you a few forms to complete before our first session. I’ll also send you a link for our video calls for you to use.

  • I meet with the majority of my clients on a weekly basis. I ask that all new clients commit to meeting weekly, for at least the first six weeks. This will allow us to start off on a strong foot, so you can start seeing progress right away.

    I may recommend that we increase or decrease the frequency of sessions to best meet your needs.

  • I provide virtual therapy from the comfort of your own home. All you need is a stable WiFI connection, a phone, laptop, or tablet with a camera, and a pair of headphones. Finding time for yourself as a parent is hard. You might feel like you don’t have time for therapy. Telehealth can make it easier.

    I also offer sessions in nature in Arlington, VA — we can meet for a walk and stack two things in your day, a bit of movement and time and space for yourself: a win win.